AI
Generative Engine Optimization (GEO)
AI Recommendation Brand Visibility Audit

AEO & GEO AI Recommendation Audit Workbench

Why does ChatGPT recommend your competitors instead of you? LLMs rely on real-time web crawlers (Bing/OAI-SearchBot), third-party profile consensus (G2, Capterra), and machine-readable schema entities rather than Google backlinks.

Load Preset:

1 Brand & Competitor Context

Specify entities to evaluate search retrieval and recommendation citations.


Critical Failure

Source insight: OpenAI search does not train from scratch on live queries. If you block OAI-SearchBot or PerplexityBot, AI models cannot fetch your pages in real time.

Bing Missing

Source insight: "ChatGPT does not use Google. It reads the top articles on Bing. If you are number one on Google but missing from Bing, ChatGPT will never see you."

Unclaimed Profiles

Source insight: "Your own site is the least trusted source. What moves the needle is independent consensus—industry reviews and client evaluations."

Minimal Markup

Source insight: "LLMs pull from structured facts. Without schema telling ChatGPT what entity you are, there is no unambiguous graph entity to retrieve."

Fluffy / Keyword Stuffed

Source insight: "Traditional SEO relies on backlinks and keywords; AI engines rely on synthesized trust, context, and clear direct answers to user prompts."

AEO / GEO Readiness Score

Critical Deficit
18
/ 100
18 / 100 (Critical Visibility Deficit)
Primary Bottleneck Identified
Blocked by robots.txt (OAI-SearchBot / PerplexityBot unreachable)

Live generative agents are explicitly denied access at the gateway. Fixing schema or content has 0% effect until robots.txt unblocks query-time crawlers.

Actionable Remediation Items: 4

Live AI Bot Gateway Status

Simulated response
OAI-SearchBot
ChatGPT Live Search
BLOCKED (403)
PerplexityBot
Perplexity Real-Time
BLOCKED (403)
GPTBot
OpenAI Pre-training
BLOCKED (Disallow)
ClaudeBot
Anthropic Pre-training
BLOCKED (Disallow)

Why ChatGPT Recommends The Competitor (Head-to-Head Gap)

Real-time contrast showing why AI systems favor rival brands during recommendation prompts.

SupportFlow Pro maintains active G2/Capterra profiles, pristine Bing indexing, and explicit JSON-LD schema markup
Evaluation Signal Your Brand (ApexSaaS Analytics) Top Competitor (SupportFlow Pro) LLM Weight & Citation Impact
Crawl Accessibility Disallowed: Wildcard block Allows OAI-SearchBot & Perplexity P0 Critical Gateway: If blocked, LLMs fail to retrieve brand data.
Bing Search API Visibility Missing from Bing top results Rank #2 in Bing Webmaster ChatGPT Browse relies directly on Bing Search indexes for live answers.
Independent Review Authority Unclaimed / Under 5 reviews 185+ reviews on G2 & Capterra (4.7★) LLMs weigh 3rd-party platforms 4x higher than brand self-assertions.
Entity Schema Clarity OpenGraph Only Complete JSON-LD Organization + App Enables AI knowledge graphs to classify industry, target users, and capabilities.
Direct Answer Format Vague marketing text Specific pricing & feature answers Synthesizers directly extract crisp numerical answers and comparison tables.

Immediate Actionable Remediation Checklist

Sequential roadmap to recover brand mentions in ChatGPT, Claude, and Perplexity.

Priority Order
Step 1 • Crawl Access P0 Required
Permit OAI-SearchBot & PerplexityBot in robots.txt

Replace broad wildcard blocks with specific restrictions. Allow live search crawlers while keeping AI training bots restricted if desired.

User-agent: OAI-SearchBot
Allow: /
User-agent: PerplexityBot
Allow: /
Step 2 • Indexing Engine P1 Essential
Verify and Submit Sitemaps in Bing Webmaster Tools

ChatGPT uses Bing to search the web in real time. Sign up for Bing Webmaster Tools, verify XML sitemaps, and test URL inspection.

Target: 100% of product and pricing URLs indexed with healthy IndexNow pinging.
Step 3 • Third-Party Consensus P2 Authority
Claim and Standardize G2, Capterra & Trustpilot Profiles

LLMs consult independent directories to compare alternatives. Fill out feature taxonomies, upload screenshots, and gather 15+ verified reviews.

Target: Unbroken category association across top 3 software directories.
Step 4 • Machine Readability P2 Entity
Deploy Organization & SoftwareApplication JSON-LD Schema

Eliminate ambiguity about who you are. Define sameAs links connecting your domain to Crunchbase, G2, and Wikipedia/Wikidata entities.

Target: Validated Schema.org structured data on homepage, pricing, and FAQ pages.

Source Evidence & Generative Engine Optimization Principles

Based on corroborated community analysis from AI search specialists and systems architects (Quora 2024–2026):

  • Bing vs Google: ChatGPT defaults to Bing when invoking search browsing tools. Dominance in Google does not transfer automatically to OpenAI models if Bingbot is unindexed or rate-limited.
  • Two bot families: Training crawlers (GPTBot, ClaudeBot) scrape data for next-generation foundation weights; real-time search crawlers (OAI-SearchBot, PerplexityBot) fetch current pricing and availability at query time.
  • Synthesized Trust: LLMs reduce reliance on raw backlinks to avoid link-farm manipulation, emphasizing cross-domain consensus from customer review hubs and editorial roundups.
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