Source triage for "Email/account doesn't exist anymore" + zero notification lockout cases.
Navigate to Settings → "See all settings" → "Filters and Blocked Addresses". Look for any rule containing:
Matches: from:(discord.com OR noreply) → Do this: Delete it, Skip Inbox
Also check Forwarding and POP/IMAP to verify no unknown mail forwarder is set.
Gear Icon → "Mail" → "Rules". Check for rules set to move Discord keywords directly to "Deleted Items" or mark as read immediately:
Condition: sender address includes 'discord' → Action: Move to Archive / Delete
Inspect "Recover items deleted from this folder" for the original change alert.
Search specifically for deleted messages within the last 48 hours using native search syntax:
in:trash subject:(discord OR verify OR "email changed")
Finding this email provides the new attacker address and confirmation link needed for your ticket.
Disconnect Wi-Fi/Ethernet. Run offline scan with Microsoft Defender Offline or Malwarebytes. Check `%localappdata%\Discord` and browser extension folders.
From a CLEAN device (e.g. mobile cellular data), log into Gmail/Outlook. Click "Sign out of all other web sessions" and reset your email master password.
Check credit cards and PayPal linked to Discord Nitro. Temporarily freeze card in banking app to prevent unauthorized Nitro Gift mass-purchases.
Stealers extract saved session cookies for gaming portals. Invalidate active Steam Guard and Riot sessions from your phone.
Alert friends via alternative chat (Steam/WhatsApp) that your Discord account was taken over and to ignore scam links sent in DMs.