Direct hotel & airline booking buttons stripped. Results prioritize Booking.com and Expedia, requiring users to navigate multiple intermediate aggregators.
Direct hotel & airline booking buttons stripped. Results prioritize Booking.com and Expedia, requiring users to navigate multiple intermediate aggregators.
Under the EU Digital Markets Act, tech gatekeepers are prohibited from favoring their own vertical services (such as Google Flights or Google Hotels) over independent rivals. To comply without paying fines of up to 5% of worldwide daily turnover, Google re-engineers search results to remove rich interactive widgets, forcing users into intermediate price-comparison websites like Expedia, Kayak, and Booking.com.
Google's testing indicated that stripping native booking features reduced direct traffic to local European hotels and independent airlines by over 30%. Users are forced to execute extra clicks and re-type search queries across secondary aggregators rather than viewing direct dates and prices upfront.
As Engadget reported, frustrated consumers experiencing degraded UX frequently turn to alternative search engines such as DuckDuckGo or Ecosia to find unaltered search formats or unbiased direct results without gatekeeper interstitial layers.
• Engadget: "Google will 'degrade' Search in Europe to avoid EU fines" & user guidance regarding alternative search engines like DuckDuckGo.
• European Commission DMA Gatekeeper obligations (Regulation (EU) 2022/1925, Article 6(5) prohibition on self-preferencing).
• Prior EU antitrust fines on Google totalling over €10.38 billion, with recurring threats of 5% global turnover periodic penalties.