Smart FNOL Claims Router & Intake Triage Studio

Instant First Notice of Loss digital intake parser, real-time risk severity scoring, and automated straight-through processing (STP) routing engine for modern insurance carriers.

Straight-Through Processing (STP)

Claim qualifies for automated appraisal and instant customer payout channel.

AUTO DISPATCH
Fraud Risk Score
12 / 100
Low Risk Level
Severity Index
24%
Minor Property Loss
Est. Cycle Time
2.5 Hrs
Target Resolution
Handling Cost
$38
Allocated Loss Expense

Rules Engine Triage Flags

Coverage & Endorsement Validation

Automated Workflow Dispatch & Policyholder Communication

1
FNOL Received
2
Auto-Scored
3
Instant Routing
4
Settlement / Payout
[DISPATCH QUEUE] Initializing routing payload...

Straight-Through Processing (STP)

Claims with low financial exposure (<$3,500), confirmed photo validation, and clean fraud score thresholds bypass manual adjuster assignment entirely, achieving touchless resolution.

  • Algorithmic photo inspection via computer vision APIs
  • Direct digital payment (push-to-card or ACH) in hours
  • Reduces loss adjustment expense (LAE) by up to 68%

Severity & Special Investigation (SIU)

Complex incidents involving multiple vehicles, reported bodily injury, delayed reporting lags (>14 days), or conflicting narratives are segregated instantly for risk mitigation.

  • Pattern detection against ISO ClaimSearch databases
  • Automatic field adjuster assignment with GPS scheduling
  • Bodily injury specialist escalation with medical review

Digital Customer Intake Experience

Modern FNOL portals replace cumbersome telephone interviews with intelligent webforms, guided smartphone photo captures, and instant SMS status links.

  • Structured narrative parsing with NLP keyword triggers
  • Guaranteed policyholder transparency within 120 seconds
  • Seamless integration with Core Claims Management Systems
Enjoy this tool? Build your own with Super