Live Architectural Traversal Pipeline
1. Intake Query
Customer message payload
Active
2. Semantic Router
Intent proximity classifier
Evaluating
3. Deflection Engine
Containment enforcement
Pending
4. Loop Detector
Circular intent tripwire
Monitoring
5. Human Gate
Tier-2 operator handoff
Gate
Resolution vs Containment
42.5%
Net efficiency ratio
Deadlock State
Detected Deflection Loop
Loop risk detected
Frustration Spike Point
2.4 turns
Avg user dropoff threshold
Abandonment Risk
84.2%
Probability of churn
Dialogue Transcript Simulation
Turn 3 of 4
Scrub Turn:
Semantic Proximity & Confusion Matrix
Shows how user request "Headphone Return" shifts confidence across conflicting knowledge embeddings.
| Classified Intent | Proximity | Router Match |
|---|
Active Failure Mode
Excessive containment threshold forces bot to ignore explicit return request and re-route into peripheral hardware and accidental policy FAQs.
Deterministic Guardrail Policy Specification
Deployable routing policy to inject into enterprise orchestration layers (LangChain, LlamaIndex, Rasa, AWS Lex).
// Policy specification will render here