VOICE TRIAGE SIMULATOR

Small Business Voice Agent Triage Architect

Presets:
Automated Resolution Rate 65% 78 of 120 calls resolved without human
Human Labor Reclaimed 8.4 hrs/day @ 6.5 min avg handle time
Qualified Warm Transfers 21/day Vetted buyers & emergency leads
After-Hours Saved 33 calls 28% captured while office was closed
Empirical Feasibility Assessment
High AI Calling Agent Value (Automation threshold exceeded: >80 inquiries/day with >50% repetitive FAQ/booking)
ROI: 4.2x Break-even vs 1 Full-time Hire
Inbound Call Mix & Volume
Daily Inbound Calls 120
After-Hours Share 28%
Avg Call Duration 6.5 min
Repetitive FAQ Mix 35%
Calendar Booking Mix 30%
Lead Qualification Mix 25%

Active Node: Lead Qualification Gate

Verifies buyer intent, timeline, and pre-approval status before hot-transferring to human brokers.

Daily Volume: 30 calls • Pass Rate: 70% • Reclaimed: 2.3 hrs
Dynamic Inbound Call Topology — Click nodes to configure routing logic Engine Ready • Real-Time Stream
AI Qualification Gatekeeper Rules Real-time Voice Screening Prompts

Voice agent verifies these parameters conversationally before executing human warm transfer:

Parameter Voice Agent Probe Passing Criterion
Authoritative Deployment Blueprint

Executable JSON payload containing system prompt, intent thresholds, transfer trunks, and CRM fallback: